Businesses strive to raise the bar for customer experience (CX) as a way to boost customer loyalty and gain a strong competitive advantage. The emergence of generative AI and agentic AI is opening up ...

The LA Kings announced today, a new strategic multi-year partnership with Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading ...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today released its Inside the Conversational AI Revolution report. 1 ...

The Australian Communications and Media Authority says organisations that use branded identifiers in text messages to communicate will need to register their sender IDs. If the sender ID is ...

Twilio Named Official Away Helmet Partner; Deal Marks Twilio's First Partnership with an NHL Team The LA Kings announced today, a new strategic multi-year partnership with Twilio (NYSE: TWLO), the ...

Businesses that use text messages to communicate with their customers will need to register their sender IDs under their name ahead of the SMS Sender ID Register in July next year. The Australian ...

If you're confused about whether a smartphone is genuine or fake when buying it, the Department of Telecommunications (DoT) has introduced a very easy way to help you. You can quickly find out if a ...

Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

Lenore Cangeloso, L.Ac. M.S.A.Om. Acupuncture / Herbal Medicine Lenore Cangeloso is a board-certified acupuncturist and herbal medicine practitioner based in Oregon. She graduated with honors from ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Toby Walters is a financial writer, investor, and lifelong learner. He has a passion for ...