Brynne Conroy writes about small business, women’s money and disability finance issues. Her debut book was an Amazon #1 New Release across multiple categories. In 2022, she won an industry award for ...

LIVONIA, Mich.--(BUSINESS WIRE)--Today, the first global provider of integrated employee experience and workforce management solutions WorkForce Software, announces the launch of its new prebuilt ...

Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

Labor costs are on the rise, which makes having the right workforce management software an imperative. Learn how taking a modern approach to employee scheduling, operational processes, and risk ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

Workforce management software allows businesses to manage everything from payroll, benefits and human resources (HR) to recruiting, onboarding, performance and learning from one location. This helps ...