Long before COVID-19, disruptive technologies had already made significant inroads into traditional enterprises, compelling them to evolve their operating models for the digital age. The pandemic only ...

Only 4% of organizations have fully aligned operating models to support their strategic goals. AI is now the strongest driver of operating model redesign, cited by nearly 70% of executives.

Sales leaders looking to cultivate adaptable sales organizations should rethink their current sales efforts across customer understanding, customer engagement, and operating models, Gartner analysts ...