President and CEO, InHealth Solutions Inc. The insurance industry as a whole has historically used process optimization to improve performance. Generally, this strategy has served it well in its ...

Today, process mining and analysis tools can make the difference process geeks (like me) always hoped they would. Recently, I got another proof point, via a fascinating SAP S/4HANA upgrade at ...

In this article, as in industry, advanced process control (APC) refers primarily to multi-variable control. Multivariable control means adjusting multiple single-loop controllers in unison, to meet ...

Upon releasing the company’s Q1 2024 earnings, ServiceNow CEO Bill McDermott outlined why the digital workflow vendor sees huge opportunity with generative AI. Digital workflow vendor ServiceNow has ...

Batch process scheduling and optimisation is a critical area of research that addresses the timing, sequencing, and allocation of production tasks in industries where manufacturing is carried out in ...

As the client service transformation partner at TLT, Siân Ashton’s first question for a group of in-house lawyers during a virtual roundtable with The Lawyer was: “What causes you pain?” This was not ...