Solving customer complaints at first contact means better customer satisfaction and retention. That is the goal, but how do you get there? What steps can you take to improve your first-touch ...
REPORTER STEPHANIE MUNIZ TELLS US WHAT IT’S ABOUT TODAY. 100 WASHINGTON MIDDLE SCHOOL STUDENTS PARTICIPATED IN A NEW CITY PROGRAM AIMED AT TEACHING SKILLS IN CONFLICT RESOLUTION, PROBLEM SOLVING AND ...
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