Forbes contributors publish independent expert analyses and insights. I write about leadership and performance management. When it comes to people practices, the top three metrics all leaders must ...

Learning and development (L&D) teams are critical in helping organizations achieve their goals. The business suffers when employees don't have the training and skills they need to do their jobs well.

AI is changing how we create, deliver and measure learning. But in my experience working in professional development, the seismic shifts we’re seeing in this sector aren't rooted in AI tool adoption ...