Across the global hotel industry, a select group of operators are quietly rewriting the rules of performance and the operating model for hotels leveraging technology and AI. We spoke with leaders ...

For decades, the wealth and asset management industry has pursued a vision of operational unity: a “single platform” capable of connecting data, workflows, analytics, and controls across the front, ...

Rio Tinto’s journey towards operating an IT platform model was detailed by Remona Murugan, the company’s head of technology platforms, during a fireside chat at the recent Gartner IT Infrastructure, ...

With this launch, Khazna has transitioned from a vendor-driven operations model to an insourced capability across more than ...

In the dynamic realm of software development, the effective implementation of a product operating model is crucial for companies striving to innovate and consistently deliver value to their customers.

Fortinet has released its 2025 State of Operational Technology and Cybersecurity Report, revealing significant progress in operational technology (OT) cybersecurity maturity among organizations. The ...

In the digital world, "enterprise agility" is the ability of a company to anticipate market changes and respond rapidly to deliver on its business vision, strategy and customer experience using ...

Hospitals and health systems are being inundated with challenges, and one of the most significant is how to effectively and efficiently operate a clinical pharmacy. Some drug prices have doubled over ...

Utilities operate in high-stakes environments where operational resilience, infrastructure reliability, and workforce efficiency are essential for maintaining uninterrupted service. Cutting-edge field ...

Around 200 million customers visit Wendy’s every year. The chain wants to make sure it can keep those guests coming back and add even more. A big step is operational improvement. “You’ve heard the ...

Ola has surrendered over 1.7 lakh sq ft of office space in Bengaluru as it recalibrates operations amid AI automation, cost ...

Revenue cycle management is a great place for operational improvement technologies. These technologies can leverage process and task mining to give leaders a bird's-eye view of their teams' workflows.