Businesses can get a decent idea of how they are doing in operations by examining internal company data through reports and graphs. However, sometimes those close to the company don't review this data ...

Christensen, Clayton M. "Building Process-based Capabilities: A Principal Focus of Operations Management, Module Outline and Teaching Note." Harvard Business School Teaching Note 694-083, July 1994.

When applying the precepts of Six Sigma, identifying the defects per million opportunities, or DPMO, of any operational process is crucial. The sigma level that a company operates at, which indicates ...

Field Manual (FM) 5-0, The Operations Process, is the Army's keystone doctrine on the exercise of command and control in full spectrum operations. No longer devoted exclusively to planning and orders ...