STATEN ISLAND, N.Y. — You’ve seen the headlines: “Staten Island Ferry to run reduced service (insert night here).” It began with the height of the COVID-19 pandemic, with droves of ferry workers out ...

Residents in a midstate mobile home park have had on-again, off-again water service for the better part of the last week and a half. It all started November 17 when water went out at the Orchard Hills ...

Jan. 17—FAIRMONT — The recent snowstorms highlighted continuing problems the City of Fairmont has with Republic Services, its contracted trash collector. "I don't fully say that snow related delays ...

For years, customer service has frustrated both businesses and consumers. Long wait times, disjointed communication, and inconsistent service have dissatisfied many customers, creating significant ...

With the rapid growth in the number of customer service channels available to the consumer comes the opportunity for organisations to improve their brand reach, customer experience and ultimately ...

Google is the new evil empire – but now I really am beginning to believe it. I know that user agreements are typically ignored by most users, but anyone in the corporate world who ignores this risks ...

MVD offices meet overall wait-time goals%2C but waits at some offices far exceed goals%2C report says State agency tries to re-energize customer service while staffing levels diminish%2C official says ...

In the Big Apple it is not unusual to see branches sharing a block or even a building. And in a city of many racial, social, and economic groups, a successful bank must accommodate diversity with a ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. HUNTSVILLE, Ala – Residents who live on one ...