This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Sales scripts get a bad rap, but they provide a clear ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Sales and the buyer experience go hand-in-hand. Sales is ...

Opinions expressed by Entrepreneur contributors are their own. We’ve all been there: Your phone rings. You pick it up. Before you even utter “Hello?” you’re bombarded with a pitch. “It’s your lucky ...

A sales person is continually challenged by which sales techniques to use for which customers and how to close the deal. Listen carefully to your customer at the start of the conversation so that you ...

Forbes contributors publish independent expert analyses and insights. Providing tools and resources to start, grow and manage your business. Today, the explosive rate of technological growth has ...