Axis Max Life Leverages Agentic AI to Deliver Improved Customer Experience; Accelerates Customer Response TATs by 30%

This transformation ensures faster, more accurate responses, reinforcing Axis Max Life's commitment to delivering superior ...
Devdiscourse

Axis Max Life Revolutionizes Customer Experience with AI-Driven Email Bot

Axis Max Life Insurance has enhanced customer experience by introducing an AI-powered Core-Converse email bot, reducing customer email query resolution time by 30%. This system automates up to 80% of ...
Business Line

Meesho launches Gen AI-powered voice bot at scale, slashing customer query costs by 75%

Meesho has rolled out GenAI-powered voice bot for customer support, with human-like assistance. While the feature is still being scaled up, it is currently handling around 60,000 calls daily in ...
MediaNama

Zomato Launches AI-Powered Tool Nugget For Businesses

Zomato Founder and CEO Deepinder Goyal announced the launch of Nugget, an AI-backed customer support platform for businesses worldwide, in a post on X (formerly Twitter) on February 17. Zomato Labs, ...