Co-authored by Nigel Bairstow, Ph.D., and Jeremy Neofytos, Research Assistant Over the last seven years, the customer experience on social media has shifted dramatically, moving away from the early ...

Researchers trying to improve health care with artificial intelligence usually subject their algorithms to a form of machine med school. Software learns from doctors by digesting thousands or millions ...

People’s daily interactions with online algorithms affect how they learn from others, with negative consequences including social misperceptions, conflict, and the spread of misinformation, my ...

It’s hard to ignore the seismic shifts brought about by algorithm-driven content. Every time you scroll through your social media feed or check your favorite news app, algorithms are diligently at ...

Algorithms have taken on an almost mythical significance in the modern world. They determine what you see on social media and when browsing online, help form people’s belief systems, and impact the ...

In an era dominated by social media, misinformation has become an all too familiar foe, infiltrating our feeds and sowing seeds of doubt and confusion. With more than half of social media users across ...

When quantum computers become powerful enough, they could theoretically crack the encryption algorithms that keep us safe. The race is on to find new ones. Tech Review Explains: Let our writers ...

For years, social media giants controlled what users saw in their feeds. While people could follow accounts, like posts or hide content they didn’t enjoy, recommendation algorithms controlled what was ...

Originally designed to drive revenue on social media platforms, recommendation algorithms are now making it easier to promote extreme content. Addressing this problem will require more than a ...

Sign up for the daily CJR newsletter. Homepage traffic for news sites continues to decrease. This trend is the result of an “if the news is important, it will find ...